I'm compelled to chime in with my findings. ( IMO of course ) I did kill mine with an impact gun, there was bubkiss for grease, and the jack itself appears to come from china ( lead screw -thrust bearing poor quality ) . It seemed to me that after reviewing the thrust bearing / washer design that the clearances were too liberal allowing the t-bearing to shift against the washer and then in the other direction against the welded tube top excessively. The t-bearings are not designed to take that kind of laterial movement in addition to shifting load against those type of surfaces.( top of the jack ) T-bearings should be sandwiched by 2 t-washers that are normally precision ground flat. I have resourced a metric t-bearing , tightened up the tolerances with flat washers, greased the lead screw, nut, t-bearing and have not had a problem in the last 2 years. I don't have a shop but do use mine extensively, 4 sleds need work constantly, and I can't see myself cranking by hand. I want the lift to do the work and me to do the thinking. My dewalt drill is from the 90's and just didn't have the torque to lift it, so it's the impact gun.