Dealer Rating

[dragon_07]

I have read a lot of threads dealing with mechanical issues and unhappy sled owners lately. I feel for these individuals and do agree that the manufacturers need to get their act together or it will cost them sales and market share. I think that if a break down or warranty issue is handled correctly by the dealer it can make a bad situation a little more tolerable. We own four Polaris sleds and had issues with two this season. I know now is the time to chime in about how Polaris really sucks lately, but I know all manufacturers had and still have issues. The first issue was on our 2007 FST which had a bad speed sensor, my dealer had us back on the trail in two days and was covered under warranty we paid $50 deductible. The second issue was with my 2007 dragon, one cylinder ran lean and burned the top of the piston. This obviously was not a quick fix but my dealer was kind enough to pull a new Rush out of the box and set it up for me to ride while my sled was getting fixed. Again the repair was covered under warranty with the $50 deductible. Am I happy that we had two issues this season, no of course not. Did I miss out on riding this season, not much. My point is if you get service after the sale it makes a world of difference, and I can honestly say that my dealer went the extra mile and took care of their customer. If you are wondering I do business with KM sales in Hancock WI. and they get an A+ rating from me.

 

[Deleted member 10829]

Wow, that is great service! I agree, the dealer can make all the difference. By the way, what did you think of the Rush?

 

[dragon_07]

To begin with it was a cold sled, only because the windshield was not any taller than the dash pod - easy fix. Power was pretty impressive, good low end and mid range but a little short on the top end for me 95 was all I got. Fuel economy is poor, I managed 12.25 mpg. The handling on this sled is awesome! I have read many post and people stating it handles like it is on rails and I will say that is an accurate description. The suspension does a great job over the rough and the bumps, when it comes to the stutter bumps there is still room for improvement. The front suspension works great also, even though its all about the new concept on the rear suspension the front is very impressive. I like the old dash pod that is on my 07 dragon better than the new one because the clock and engine temp are now missing. I know its a small thing but it is nice to see the engine temp rather than have a light. All in all would I buy one? Yes, with a bigger motor. If Polaris releases an 800 Rush in March as expected I will be placing my order with the dealer mentioned above because they have earned my return business.