Lenovo Thinkpad One Touch Recovery

[lofsfire]

So does any one have any experience using the One Touch Recovery option?

I know how to use it, it is very simple press the 1 button and answer a few question to either backup, restore or repair. Easy right? Well it would be if the computer was around to use!

So one of our clients had his house broken in to last night one of the things they took was his laptop. Well lucky for him last month he got a virus and he asked me to fix his computer, I told him sure just hit this button, only to find out he never made a new backup of his system. So it went all the way back to the out of the box state. Now of course I had taken all of his data off his computer before doing this so no real big deal, no data lost or time. I was able to have him up and running in 3 hrs. So thinking ahead to what might be with this guy I made a backup of his backup on our system. So as I'm talking to him today he tells me that his house was robbed last night and "worst of all they took my Laptop and I-pod. That has all my music and my backups of my music on it", I tell him, I still have a Back-up here at our office, which made his day. But the one problem, I have to use it with Lenovo Thinkpad One Touch Recovery program to restore everything. I have no problem getting the program but it is a image of his old laptop. So when it restores the data it will also restore all drivers and programs specific to that laptop.


What I'm thinking is I once he gets his new computer, another Lenovo:
Option 1: I will partition it with two more drive letters; one just for any data of my choice, and one for the One Touch Recovery program to restore his backup to. Then allowing me to copy all the data he wants, to wherever he wants it.
Option 2: Make a backup of the new computer externally, then restore the old backup, get the data he wants and then restore the new computer back to the correct state then add his recovered files.

So has anyone use the One Touch Recovery program from Lenovo, enough to tell me if either way will work?

By the way my company is not a computer service company. The client is a personal friend of my boss/owner and our true services offered are for Civil Design, But since I'm the youngest in the office all computer problems are mine. Plus we are a small company, of 6 employees, so we have to be able to do a little of everything.

Thanks for any help.
LOFSFire

 

[Deleted member 10829]

My work provides me with the exact laptop you are talking about, but I've never tried that. I will be interested to see what others say.

 

[landoman]

Quite possibly you may be able to throw a spare drive into a lenovo or whatever you have laying around (not sure if one touch is going to bark at you if it is a dell or whatever), do the one touch restore with all the files and drivers - It may not boot correctly but at least you have a useable hard drive with all his data which you could slave and copy the data from. We have done that here for a similar situation but did not use the one touch restore.

 

[lofsfire]

Yeah, it restores everything from the OS to data files. Its basically a snapshot of the HD at a given point in time. The back up I have for him is a good one I made it right after I completely set up his computer for him, It has all of the programs and files he use and he has not added any programs since then so he has only lost a few files and some email b/c he uses Outlook.

 

[lofsfire]

My work provides me with the exact laptop you are talking about, but I've never tried that. I will be interested to see what others say.

Might want to check with your IT guys and make sure you have a current backup for your One Touch Restore. As I said the first time I got his computer the only choice was to restore to the out of the box state.

 

[benz]

lofsfire, i work for a data recovery company and may be able to help. Option #1 sounds like the most reasonable to me. Although i do not know the options of the one touch program. Can it restore to a selectable partition? Reading some google searches on this it may not let you restore to a partition of different size than the original. pm me if you choose.

 

[lofsfire]

Benz, I just took at look at the new computer today and I'm getting the same results you where finding. So far I have not found a work around. I will sent you a PM also if you have a minute I would it would be nice to talk.