I've got 2 2005 Ski-Doo GTX Limited (top of the line touring sleds), both of which have had malfunctioning rear passenger hand warmers since I got them new. During the entire time the sleds were under warranty I never had a passenger on either of them. The first time I did, both sleds rear hand warmers were non-functional (they have High, Low, Off positions). I contacted my selling dealer, who advised that I contact BRP. I did, and the CSR with the French accent was less than helpful, telling me to take them to the dealer to have them repaired. When I tried to explain to him the circumstances, he said "what do you expect me to do sir?" in such a way that I knew I was just being blown off.
I eventually did take them to the dealer, who was unable to repair them, and couldn't figure out why. And of course I was charged for the time.
My question is put to anyone else who's had this problem, and if you have, how did you resolve it?
These sleds are now used for friends who visit who don't have their own, and frequently we want to use them for what they're intended to be used for: 2 up trail riding. But we can't as the rear passengers hands freeze on one side, and overheat on the other (it's almost like the heat from both sides ends up on one side, and it's too hot, and doesn't seem to be able to be modified).
I appreciate any help I can get.................I'm not mechanically inclined so will need to have this done for me.
I eventually did take them to the dealer, who was unable to repair them, and couldn't figure out why. And of course I was charged for the time.
My question is put to anyone else who's had this problem, and if you have, how did you resolve it?
These sleds are now used for friends who visit who don't have their own, and frequently we want to use them for what they're intended to be used for: 2 up trail riding. But we can't as the rear passengers hands freeze on one side, and overheat on the other (it's almost like the heat from both sides ends up on one side, and it's too hot, and doesn't seem to be able to be modified).
I appreciate any help I can get.................I'm not mechanically inclined so will need to have this done for me.