509 goggles

B

byrn71

Member
I have numerous pairs of 509 goggles and recently had a pair where the foam had came unglued from the frame. I called them and they opened a claim. Immediately they sent me an email asking for pictures. I replied with two pictures. The next day they replied saying that the foam warranty was only 1 year, but they would be sending a new pair to me anyway. I know they may be a little overpriced, but at least they are fair to there customers.
 
mezz

mezz

Well-known member
Cool, save the others & use some fabric glue on the foam & reattach, you'll get many more miles out of them.-Mezz
 
S

snobuilder

Well-known member
byrn71, Thanks for posting this....I meant to do the same....

509 also took care of me. I talked to the 509 guys at the snow show about getting a set of clear goggles and the one year warranty was brought up so I told them about my 3 YO pair a sinisters that the foam came loose on in the 1st season....They hooked me up with Joanne in the claims dpt. and they sent me a new pair in exchange for my old ones.....
Now that's great CSR service!

SKOL 509
 
I

ILBoyz

New member
Any of you guys have trouble finding goggles to fit your helmet? I've been using my modular since I cant seem to find any that work. Was thinking of getting some aviators. More foam the better I would think. Any thoughts?
 
cooksend

cooksend

Active member
byrn71 said:
I have numerous pairs of 509 goggles and recently had a pair where the foam had came unglued from the frame. I called them and they opened a claim. Immediately they sent me an email asking for pictures. I replied with two pictures. The next day they replied saying that the foam warranty was only 1 year, but they would be sending a new pair to me anyway. I know they may be a little overpriced, but at least they are fair to there customers.
Click to expand...

You guys are crazy wearing goggles! I suppose you carry a shovel and ride standing up too... Some people!
 
S

surgin

New member
I wear the goggles cause I don't want to be the guy in the group that has to stop on every corner to clear the fog from their shield and/or glasses...
nope.. don't wanna be that guy...
 
S

snobuilder

Well-known member
I was skeptical too but the 509 helmet with sinister goggles fit together well.
Tried Aviators but they didn't fill the helmet opening as well so I swapped for the Sinisters.
I added a Klim balaclava with the neoprene breath deflector this year and that makes it even better
 
You must log in or register to reply here.
Top