pclark
Well-known member
Hermie, who’s the dealer if I may ask? You can pm if you want. Thanks
Pat's Motorsports
- Thread starter snoden
- Start date
Ya I don’t want to go there either. Definitely could have helped you with a part off a sled in the crate that won’t sell to next season.
pclark
Well-known member
Yep, don’t want to get into that up here. Dealers don’t need that and if they bring it upon themselves then that’s their issue. Business is hard enough to come by. You’re either good or you’re not in my opinion.Ya I don’t want to go there either. Definitely could have helped you with a part off a sled in the crate that won’t sell to next season.
Nope not for me. If it's bad, it's bad. If it's good, it's good. His dealer owes him a full, and complete explanation, with no questions remaining. He fully deserves it, period. Anything less, and let the truth be told no matter who likes it, or not. Sorry, I don't believe in hiding things that aren't to our liking. Never have!
hermie
Well-known member
Unfortunately at this time now the season is looking over at least from riding from the house. Hindsight is always 20/20. Looking at it now they have about 100 rentals going out every weekend and I now am starting to believe that's a big part of the problem. If I had to take an educated guess there mechanics are busy fix those sled at the beginning of the week to make sure they can keep that cash coming in every weekend so customers sleds sit on the back burner. So it's easier for them to say Ski Doo has the part on backorder so let that one sit. Ski Doo will be hearing from me this week that this is not ok and unacceptable. We will see where that goes. It's great to be on a site like this that everybody cares about one another to try and help each other out. Thank you guys I really do appreciate it.
Hermie, you could be somewhat right with the 'rental fleet getting priority service? However, after 10dayes of the back ordered parts BS, there's no excuse for the dealer, in not taking the parts required off of another new sled. None. The Doo district sales manager should have approved that with your warranty claim. Whether ma sled in a crate, or set up. No excused whatsoever. Don't hold back hermie, make Doo realize you are absolutely serious, and only want what is YOURS! They have stolen the most of your 'new' sled' season from you already. Hang in there, and keep your head screwed on while communicating with the dealer, and or Doo! Where are the 'lemon laws' when needed? You may check on that as this is a seasonal vehicle you purchased. Best of Luck to you on this crap you've been handed.
I would fight like hell with Doo and the dealer over this. You now have a new, year old sled that has depreciated and hasn't been used. They owe you a new sled.
Yeah, well, it will be if nothings corrected on this immediately!
I hear ya hermie. This correction, fix needs to happen now! You must be very stern in relating this to your dealer, and Doo. You are not located in the same climate conditions as is Valcourt, QC, CA.. Time is of the essence here.