Well I ordered the MI gps trail maps for my father inlaws gps from them and have not recieved anything from them other than a conformation of the order and that was 2 weeks ago. I opted for the hard copy on the sd card and the instant down load option which didn't work.Has anyone dealt with them? I figured they were a good one to deal with since they advertise on this site but I'm not sure now.I have tried to contact them but no response. The only thing they have done is charged my credit card (go figure). Their policy states 2-5 days processing and it has now been 14 days. Any help would be appreciated.