This caught my eye as I have the exact same problem as jj. I, too have tried all the suggestions with no success. One thing was peculiar, though....when I googled jd and clicked on jd.com, same result, timeout error. HOWEVER, when I clicked jd online store (from google) it came thru-and likewise for manual type-in to the store. For what it's worth, this may be a hint/suggestion to change dns/host server settings to match those of the store website. John, is this is possible?! I'm on the ragged edge of my techno-savvy right now. Thanks.