Ok actually a couple different questions
Who uses the smaller “portable ones” (about 30” tall and 16” square inches around) and has had luck with what brands. I am looking for one just for my basement, I am guessing about 800 square feet. The dehumidifier would only get used 6-8 times a year for a day or two at a time.
Ok so the reason I am looking for a new unit……….I purchased a Maytag 45 pint unit almost 4 years ago (it will be 4 years in Aug.) and it worked great the first 3 years. I pulled it out a couple weeks ago and plugged it in overnight but in the morning there was less than a cup of water in the tank, I just assumed there was not enough moisture in the air. Well I plugged it in again the other night and I experienced the same problem. So I pulled out the manual and was happy to find out it was still under warranty (5 year warranty).
So I called to see where I can take it for service, I was told my unit was made under a private label agreement and the company that actually made the unit went out of business and Maytag will not honor or back up the warranty because it was from the other manufacture. But they offered me $40.92 for my inconvenience. The best part of this I have to pay another $25.00 to get rid of the unit since it has Freon or whatever in it!
My complaint is Maytags name is on the unit, Maytags name is on the owners manual that has the warranty 3 pages in, but THEY WILL NOT HONOR THE WARANTY! There is no mention of this private companies name (Fedders) anywhere. What the heck is up with that?
I have talked to a couple different people at Maytag and I get the same bla bla bla…………. Anyone ever hear of B.S. like this?
Who uses the smaller “portable ones” (about 30” tall and 16” square inches around) and has had luck with what brands. I am looking for one just for my basement, I am guessing about 800 square feet. The dehumidifier would only get used 6-8 times a year for a day or two at a time.
Ok so the reason I am looking for a new unit……….I purchased a Maytag 45 pint unit almost 4 years ago (it will be 4 years in Aug.) and it worked great the first 3 years. I pulled it out a couple weeks ago and plugged it in overnight but in the morning there was less than a cup of water in the tank, I just assumed there was not enough moisture in the air. Well I plugged it in again the other night and I experienced the same problem. So I pulled out the manual and was happy to find out it was still under warranty (5 year warranty).
So I called to see where I can take it for service, I was told my unit was made under a private label agreement and the company that actually made the unit went out of business and Maytag will not honor or back up the warranty because it was from the other manufacture. But they offered me $40.92 for my inconvenience. The best part of this I have to pay another $25.00 to get rid of the unit since it has Freon or whatever in it!
My complaint is Maytags name is on the unit, Maytags name is on the owners manual that has the warranty 3 pages in, but THEY WILL NOT HONOR THE WARANTY! There is no mention of this private companies name (Fedders) anywhere. What the heck is up with that?
I have talked to a couple different people at Maytag and I get the same bla bla bla…………. Anyone ever hear of B.S. like this?