There are 3 types of termites, Drywood, subteranian, and Formosan. Most likely she has drywood. Look for fecal matter and small kickout holes. The fecal matter looks like fine coffee grounds and will not crush under your fingernail. Termites do not sleep, they have a coloney with a queen who send out the workers for food [your house] and multipy rapidly. Treatment run about .50 a sqare foot for non tenting treatment. We use premise 75 a systemic insecticide with about a 20 year residual. We spray all exposed wood inside and outside, and inject the kickout holes to treat. They only need to walk thru it and static electricity sticks it to there bodys so when they return to the coloney they share it with them. It take 4-6 weeks to get this effect. Ants are easy and quick to kill,use spray. Identify what kind of ants to help locate them, fire ants, carpenter, whitefooted, suger, acrobat ect. all live in different spots but treated with the same chemicals and baits but in different spots.The most effective way is to buy Speckoz on ebay, mix 1 oz to 1 gallon and spray under sinks fridge ect. We also use baits outside and use boric acid dust in all the kitchen and bathrooms outletss. Look inside and outside for the coloney and spray that and all windows, doors and 3 ft up and away from the foundation. Prices start at 75-150 for an initail and 50 for a 1 week follow up. We promise results, any needed follow ups are free. Have her make some calls and get estimates, the big corps are the least effective as the employee turnover is high. The industry is usually commision based so prices vary. Look for the owner/operator with exp. as he will know excactly how, what, and where to treat.