Long story short - ice dams caused water damage to ceiling of upstairs bathroom and bedroom so I had a company out to do moisture testing, they found it in the ceiling and about halfway down a wall. I can handle that, but the roof is another story - it's about 25'-30' up depending on where you stand so I don't want to be leaning on a ladder chipping it away. Should I file an insurance claim so a contractor can remove that for me? Do ice dams typically cause actual roof damage, or just the water damage from water seeping in? Just trying to see how much work this is going to be for me vs. going with a contractor...