Shirley, You Can't Be Serious?

[gary_in_neenah]

That's what I said, when I called our local Can Am/BRP Dealer to schedule an Oil and Filter change for my Spyder. You've probably seen them in the showroom or on the road. The thing is a "gas" to ride, like a snowmobile in the summer time. Ours is nine years old, bought new, almost trouble-free, just normal maintenance. I take it in for the oil change because it's a holy mess to do it yourself. Come to find out, the dealer will no longer service a Spyder that's more than 10 years old... Huh? What?

I'm told that it's a dealer policy, not Can Am/BRP, and quite common from what I've learned. 10 years and you're on your own. I've never heard of that on anything mechanical. I realize there's a lot of "tech" on these things but, 10 years? Heck I've got socks that are that old! Call me crazy but that's gotta put a dent in New Sales if they're only serviced for 10 years. And like most things today, a lot of stuff is proprietary so a local mechanic, if familiar, may be at a dead end in service.

I'm going to make a few phone calls yet and look into this further. I'm not going to name, names at this point but wanted to put this out there for discussion. If it's one line of their product, could there be more coming in the future? Caveat Emptor my friends and don't call me Shirley!

 

[skiroule]

Gary, a friend of mine had a somewhat similar experience when he ordered some factory parts for his 11 year-old MXZ. He not only had to pay a premium for the parts, he was told the parts were not returnable if he didn’t use them because his sled was considered “vintage” by BRP.

Unlike your case though, the dealer told him it was a BRP policy and the dealer was serious.