Yes, "it can go both ways" is so very true. Were I worked for many, many years, as the "old" management retired, and thus management changed to "new management", unfortunately it change for the worse. Incompetence, and incapable, is what it turned into. The "new management" would ask me why I acted, and said what I did, at what was considered to be "production disaster"/"crisis" meetings? My answer was always the same, "Because I knew, it didn't have to be this way". I knew what was needed to get the quality, and production numbers where they could, should be. The production "incentive workers" are who really got hurt, as the "bad numbers" gutted their paychecks. That, starts the "poor attitude", then comes the "why should we care, the CO. won't do anything to correct what they know is wrong" sickness. Things just continue to get worse, until the "bad numbers" get to the "top" management. It got to be so bad that when I finally retired, production management personal had increased 4 fold. The Co. would try to bring past managers in on "Special Assignment" to fix the problem. After seeing what was now, compared to what they had been used to, most quit with their 2 week paycheck. And production decreased again. It was totally amazing to me how so much FAILED management would be tolerated, and covered up, before the "top upper" management would finally act to correct things. When I first started there, everyone was proud to be employed there, top, to bottom. I will not name this world wide, very well known, Co/Corp, as it would scare you. Besides the people who built it to what it once was aren't deserving to be looked at poorly, they did there jobs well.