I used to work for their contract tow company many years ago (15 or so). Never heard any bad service stories or such, that I would hear about other dealers. They were concerned about our towing practices to ensure things were being done properly. We did not do an extreme amount of towing for them, so my thought is they do try to ensure that the used cars they sell are reliable. I think they put them through a comprehensive inspection. I would say go for it. They are not a "fly by night" they've been around and will be around for a long time.