I have to say...it's the opposite here...we have an excellent SKI-Doo dealer in Tomahawk....I wouldn't hesitate sending any of you doo riders there.....However..I prefer Yamaha...and the past 15 years that dealer in town has been a chuckle head...I know they have new people in there now (same company still owns them)...but I started buying from Pat's, and M&M and won't be going back...I am willing to drive 3 hrs to buy and have my sleds serviced...because of the way they treat their customers....besides....even in the off season...it's a nice road trip to greenland...lol
Learned over the years to always keep a good relationship with your boat dealer and snowmo dealer. Was on a charity ride way back when I moved to town. Back then I had an old AC ZR 500 and a suspension bolt broke. Guy behind me hops into action without me even asking for help and got us going again in no time. New to town I didn't know that it was Bobby Donahue at Donahue Super Sports. I now own 2 Doos. Bought a 2011 this fall and had the top end on my 04 done. There is not a doubt in my mind that if I had trouble with either this winter I would be taken care of. It might cost more and I know I've paid more for gear instead of buying online but when I have days off I want that sled to work.
If Action won't take care of you do like groomer said and let the world know and let Action know you let the world know. Then find a dealer you can trust. Sorry to hear your story...I'd be pissed too!
Just does show how good Kip & Chad treat their customers well worth the drive or ride to Greenland.
Learned over the years to always keep a good relationship with your boat dealer and snowmo dealer. Was on a charity ride way back when I moved to town. Back then I had an old AC ZR 500 and a suspension bolt broke. Guy behind me hops into action without me even asking for help and got us going again in no time. New to town I didn't know that it was Bobby Donahue at Donahue Super Sports. I now own 2 Doos. Bought a 2011 this fall and had the top end on my 04 done. There is not a doubt in my mind that if I had trouble with either this winter I would be taken care of. It might cost more and I know I've paid more for gear instead of buying online but when I have days off I want that sled to work.
If Action won't take care of you do like groomer said and let the world know and let Action know you let the world know. Then find a dealer you can trust. Sorry to hear your story...I'd be pissed too![/QUOT
Bobby and his brothers are definitely class acts. I have heard of a few stories of Bobby going out to the parking lot and fixing even non Doo or yamaha sleds for nothing. Bought a doo from him a few years ago and he even let us get it after hours on a Saturday. Even fired up the cash register after hours and gave us a great one day discount. Never rushed us and showed us every little tip that he knew about my sled and my wifes that we didn't even buy from him. He will always be the first that I call for a Doo or Yamaha product, and I live 2 hours away.
Right or wrong I do believe that posting the dealers name was against forum rules? Correct me if I am wrong admin!
Sorry that you had an issue with a new to you sled and did not get resolve awbrennan! This however is not the correct way to get it!
Right or wrong I do believe that posting the dealers name was against forum rules? Correct me if I am wrong admin!
Sorry that you had an issue with a new to you sled and did not get resolve awbrennan! This however is not the correct way to get it!
Right or wrong I do believe that posting the dealers name was against forum rules? Correct me if I am wrong admin!
Sorry that you had an issue with a new to you sled and did not get resolve awbrennan! This however is not the correct way to get it!
I've never read all of the rules but if it's OK to give a good dealership a shout out like people do to 'Kip' all the time it should be cool to let people know when not treated well. JMO
OP was prompted by replies to this thread to name the dealer in question. Not by his own doing