My wife and I hate our Samsung fridge, for that matter, most of the Samsung 4 pc set (fridge, range, micro/hood, dishwasher) we bought from the big blue store in 2018. Part of it I'm sure is "get what you pay for", the whole set maybe was $3000-$3500 after sale and multi-piece discount.
The fridge is a side-by-side french door up top, with pull out freezer drawer on bottom. Has an icemaker in the top left corner of the fridge that feeds ice and water through the door. That icemaker isn't sealed well, damp air from the fridge seeps into the icemaker housing, and the coil/ice tray/maker unit frosts up into a huge chunk of ice, rendering the icemaker useless, and darn near have to break the slide out drawer pulling it out to access the frozen chunk and heat gun thaw it all out, just to get another couple months before doing it all over again. I gave up on it a year or two ago, turned the icemaker off, for all I know the ice chunk is even bigger now and I may never be able to take it apart without thawing the whole fridge (I don't think the refrigerant coil that is in the bottom of the ice tray gets turned off when the ice maker is turned off). There is lots on the web about this frost-up issue, maybe even a class action law suit.
The fridge is loud! Has been from day one. High pitched/whining compressor noise. Delivery guys dropped the first one off, and we noticed it right away. Had a tech come out, he said "you'll get used to it". Nope. Had Lowes come back out and take it back, and give us another one within the first week. No different. We weren't smart enough to return the whole sh!t right then, that first couple of days.
The icemaker/water dispenser in the fridge drips all the time into the drip tray, dried water crust looks hideous. Even with the ice turned off (still use for water). Samsung recommends raising the front of the fridge higher so it's not level, did that, got better, but still drips.
Very few good things about this fridge. It does have a second icemaker bin in the pull out freezer drawer! That's about the only plus.
In-laws have an LG french door/drawer fridge, ~15 years old, it's nice, it's quiet, and has only had a minor thing or two go wrong with the icemaker that is part of the fridge drawer. That is my main complaint about their fridge, the door ice maker has very low capacity. And it does not have a second icemaker in the freezer drawer. Their LG dishwasher is really nice too. We will probably be seriously considering LG in the future when we replace it all.
Get what you pay for, that's part of the lesson I learned this last go around.