If they weren't even offered to you at the time of snow check, I don't see where you have any complaint, they would have been a freebie any way. If that's enough to make you switch sleds, you will be switching sleds a lot!
You missed the whole issue. The dealer placed the order as soon as they were available and did this before even asking me because they knew I would want them. That's great service. The issue here is Polaris screwed up and didn't take care of the dealers and the customer correctly. When I contacted Polaris I was told by their customer service too bad they are out of stock and offered no resolution! By the way it was no freebie! I was willing to pay full retail!